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Patients can page the on call physician or speak with a nurse by choosing option 1 on our automated phone system. If a patient has a question about an administrative matter (billing, appointment, records, etc.) they may choose option 2 on our automated phone system to leave a message in the general mailbox. All calls will be returned upon reopening.
Our main office number is (757) 868-7709. If you are having difficulty contacting us via telephone we encourage you to email us at firstname.lastname@example.org. You have the option to cancel appointments, request refills or merely leave a message for us to contact you simply by emailing us. You may also fax us a message at (757) 868-7603.
We are located at 370-A Wythe Creek Road in Poquoson, Virginia 23662. Our building is located in the Professional Center of Poquoson just near Advance Auto and Dollar General.
In any emergency call 911. Below is a list of the nearest URGENT CARE facilities to our office:
- Med Express
- Yorktown: (757) 890-6339
- Hampton: (757) 224-0056
- Newport News: (757) 369-9446
- Med Point Urgent Care - 730 Thimble Shoals Blvd., Suite 110, Newport News, 757-223-5700
- Sentara Urgent Care - 747 J Clyde Morris Blvd, Newport News, (757) 599-6117.
Below is a list of the nearest EMERGENCY ROOMS:
- Riverside – 500 J. Clyde Morris Boulevard Newport News, (757) 594-2000
- Sentara Careplex – 3000 Coliseum Drive Hampton, (757) 736-1000
- Mary Immaculate – 2 Bernardine Drive Newport News, (757) 886-6000
Our office will confirm your appointment with the appropriate individual using the primary or preferred contact information (home, cell, work, email) two days prior to your appointment. This procedure is a courtesy we extend to all our patients, but ultimately, it is the patient's responsibility to remember their appointment date and time.
Our office requires at least 24 hours notice to cancel an appointment; this policy allows us to schedule acute patients that are in need of same day appointments in the available schedule. Please refer to our office policy for additional information.
Our office is closed on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving & the day after, and Christmas. Additional closings are subject to the calendar year.